Refund Policy – UNITCREST.IN

Effective Date: 20/02/2026

At UNITCREST.IN, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you.

1. Eligibility for Refunds

• Refunds are applicable only for products purchased directly from our website.
• Products must be returned in their original condition, unused, with all original packaging, tags, and labels.
• Refund requests must be made within 2 days from the date of delivery.
• The company reserves the right to decide whether to issue a refund and the amount of refund. The company’s decision will be final and binding.

2. Non-Refundable Items

• Products that have been used, damaged, or altered.
• Personalized or custom-made products (unless defective).
• Gift cards or downloadable digital products.

3. How to Request a Refund

• Contact our customer support team at support@unitycrest.in.
• Provide your order number and reason for the refund.
• Our team will review your request and provide instructions for returning the product.

4. Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 30 business days to your original payment method.
• Shipping costs are non-refundable, unless the return is due to a defective or wrong item.

5. Exchanges

• Exchanges are possible if the item is defective or damaged.
• To request an exchange, please follow the same procedure as for a refund.

6. Late or Missing Refunds

• If you haven’t received your refund within the specified time, please check with your bank or payment provider.
• If the issue persists, contact our support team at support@unitycrest.in for assistance.